XCredit Design Insights

Early Lessons in Validating Skills + Lived Experiences

Role*
Graphic design, publication design, art director
*completed in partnership with Education Design Lab as Associate Designer for Visual Design + Impact

Tools
Adobe InDesign, Adobe Photoshop, stock photography, Google Slides

Timeline
August 2023–September 2023


Background

Sponsored by the Walmart Foundation, Education Design Lab introduced XCredit, a digital solution for job seekers that validates and signals skills acquired through life and work experiences.

Excerpt of a user accessing assessments on XCredit to validate the life experience she has acquired. Read more

Designing XCredit Design Insights

“Design Insights” captures learnings from the first two phases of this multi-year project and its resulting findings from the pilots.

My design approach to publications with the Education Design Lab team is thorough, collaborative, and adaptive, with a focus on meeting the needs of both the content experts and our target audience.

  • In every publication design at the Lab that I’ve done far, I know the co-authors of the content are very close to the work itself. They are the knowledge experts, so I ensure they’re involved in my process to align my design with their vision of how they want their research to be presented.

  • The co-authors provide their content in a Google Doc, allowing all contributors across our remote organization to suggest changes. By the time 80% of the content was solidified, the team had already divided it into sections, allowing me to start storyboarding the publication in Adobe InDesign.

    I leverage our organization’s brand style guide and our previous publications to aid in my design decisions for use of color, accessible color combinations, typography, and overall style. Regarding size and orientation, I decided to stick to 11x8.5” in case our audience would like to print these pages for themselves. The landscape orientation would also allow the project team to convert these pages into Google Slides for future conference presentations, with minimal editing.

    From there, I allot myself space towards the beginning and end of the publication for front and back matter respectively, then plot the major sections in first. The number of pages between sections is determined by how much copy it has and how much weight the team wants the visuals to have, like a big headline, a callout quote, an image, or a graphic. From there, I get granular, dividing each page to troubleshoot placement of said content.

  • I recognize not everyone at our organization has an Adobe Creative Suite license, nor are familiar with Adobe design software, so I export each draft as a PDF and upload it to Google Drive so that the team can view it and comment any changes they would like me to make. Whenever a copy change was made in the original Google Doc, I would also reflect this change in the InDesign file.

  • Leading up to the public release, this publication was redesigned 7 times over the course of the month. Drafts 1–4 was largely troubleshooting agreement of content, placement, overall flow, and any visual aids I created. Draft 5 was a final review for copyedits by my Communications Director. After implementing those changes, Draft 6 was sent to the funder for approval, with the 7th iteration as the version launched to the public.

I also recreated the cover in multiple formats for my Communications team to use on social media, our website, and for our e-newsletter.

Created in Adobe InDesign. Stock photography pulled from Pexels, Unsplash, and Adobe Stock.

If you liked this project, check out

Experience You
Publication design for a joint project with the U.S. Chamber of Commerce Foundation.

BMore Vaccinated
Using human-centered design to understand COVID-19 vaccine hesitancy among Baltimore City residents.

NEX Bethesda (coming soon)
Journey of how a barbershop receptionist implemented new procedures to maximize profits for her coworkers.